Below you’ll find a number of frequently asked questions. We are here to help, please reach out if you have other questions. Thank you!
FEES, CONTRACTS, RULES
Do you have package deals? Yes, mid week, 3 nights or weekend, 4 nights
What is included in your rental fee? Everything listed on the wedding site package
What additional fees are there? Hotel tax & event insurance
Can packages be adjusted? No, not during regular wedding season
What is your maximum capacity? 400 guests. For larger groups, please contact The HideOut
What is your alcohol policy? You may bring your own alcohol
Do you accept credit cards? No
Are there any rules about when events must end? No
Do you allow us to provide some decorations to fit our color scheme and tastes? Yes
What sort of restrictions do you have for your venue? Not many
What is your payment schedule (what do you require for a deposit, when is the full payment due)? $2000 deposit & ½ of rental fee with signed contract. Balance is due 90 days before check in
Are there any service fees that apply? No
What’s the cancellation policy?
- There will be a cancellation fee equal to 50% of the total rental fee if the guest stay is cancelled less than 1 year prior to date of event unless we can re-rent the property for the same price, or (b)
- The entire rental fee will be charged if an event is cancelled one hundred & eighty (180) days or less prior to the date of guest stay unless we can re-rent the property for the same price.
- There will be no refunds or offsets for inclement weather, loss of utilities, acts of God, or the act of any government body.
- There will be a service charge of $500.00 to process all cancellations and possible refunds.
What if it rains? No refunds or offsets for inclement weather, loss of utilities, acts of God
Do you allow dogs? Short answer YES, Long answer, with restrictions. Please check with owners
How many can the log benches accommodate at the wedding site? Approx. 165
What if there is a problem during our stay? There is always a HideOut staff member on site to assist you
What is the average summer temperature? 75-80º
What is “Special Event Insurance” described in the contract? Most venues require this. It is for your protection and ours, in case anything happens , ie, accident, alcohol related incident, etc.
How many bedrooms? 5 in the lodge, 2 in the saloon
How many beds? 2 Kings 3 Queens 2 sets of twins
Is there lodging close by? YES, Kirkwood Ski Resort. There are 2 property management companies, Pyramid Peak Properties & Vail Resorts.
Is 4 wheel drive vehicle necessary? No
What are the best airports? Reno? Sacramento? Depends where they are flying from. Reno & Sacramento are pretty equal distance.
Have other guests arranged for transportation from the airports? Yes, please ask for details
How far is the drive from these airports? Approx 3 hrs
For shuttling purposes, can buses maneuver the HideOut Road and Pucker Butt Hill? No. Vans only, please
How long does it take to get to The Hideout from the highway? 15 min approx
How far is it to Kirkwood Ski Resort? 15 miles
Do you provide tables & chairs? Yes for 200 guests
Do you provide chair covers, decorations, linens, plates/silverware? No
Who is responsible for garbage removal? The HideOut will deal with garbage
Do you recycle? Only aluminum cans, beer bottles & plastic water bottles
Are there dishes, pots & pans, glasses, silverware? Yes for your stay, not the wedding
Is there an ice maker on site? NO, you will need to bring ice
Nearest ice? Silver Lake 7 miles
Nearest grocery store: 35 miles, Safeway, Pollock Pines or 30 miles, Payless Mkt, Pioneer
ELECTRICITY & MUSIC
Is there wifi? Yes, at in the saloon
Is there a landline? NO
Do you have a PA system? We have 2 PA systems, one for the wedding site, clip on mic & one for the reception site, wireless mic
Is it easy to hook into? Can we use basic devices, like a laptop or iPod, phone? Yes
Is there power at the wedding site? Yes
Are you off grid? We are totally off grid. We are solar & generator. We are on site at all times to deal with any problems that may occur
Do you require a specific caterer? No
Can we bring our own caterer? Yes
Do you have a vendor list? Yes
What is your onsite sleeping capacity? 20 in the buildings, 30 campers
Has anyone ever rented “luxury tents”? Yes
Can I target shoot? YES in the designated area
Do you allow campfires? Yes, in designated spots only & only if weather allows
Do we need to bring fire wood? NO
Is the lake swimmable? YES
Are there bears? Yes but they are wild bears, not trash bears They don’t bother us
Can we fish in the lake? Yes, catch & release please
Do you know if other guests have rented RVs, and if so, are there places nearby? Yes & yes
Do the camp sites include running water? Fire pits? Electricity? No, no fires or cooking in the camping area unless they are in an RV. NO fires except in our fire pits. All dry camping